Legal
Privacy Policy
Chateau on Wildbriar Lake
Effective date: June 20, 2026
Last updated: June 20, 2026
Quick Summary (Plain English)
- This website is a brochure/informational site for Chateau on Wildbriar Lake, a family-owned 55+ independent senior living community in Irving, Texas.
- We collect information you choose to send us through our contact form.
- Our hosting provider (Cloudflare) and security tools may log basic technical data (for example, IP address and browser/device information) for security and performance.
- Our contact form submissions are processed by Formspark (submit-form.com), a third-party service, which receives the information you submit. We also use Cloudflare Turnstile to help protect the form from spam and abuse.
- We use your information to respond to you and run our website.
- We do not sell or share your personal information as those terms are defined under applicable privacy laws.
- We collect only the information necessary to operate this Site and respond to your inquiries.
- If we add analytics, advertising, or other tracking tools in the future, we will update this policy.
1) Scope
This Privacy Policy describes how Chateau on Wildbriar Lake ("Chateau on Wildbriar Lake," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website at https://www.chateauonwildbriarlake.com (the "Site"). It also explains the choices you may have regarding that information.
2) Information We Collect
A) Information You Provide to Us
When you use our contact form, we may collect the following information that you voluntarily provide:
- Contact details (e.g., name, email address, phone number)
- The contents of your message or inquiry
- Any other information you choose to include
Contact form submissions are transmitted to and processed by Formspark (submit-form.com) and delivered to us via email. Formspark processes this data on our behalf and is authorized to use it only as necessary to deliver the form submission to us. We also use Cloudflare Turnstile, a privacy-focused anti-spam tool, to verify that form submissions come from real visitors rather than automated bots. You can review Formspark's privacy policy at https://documentation.formspark.io/legal/privacy-policy.html and Cloudflare's privacy policy at https://www.cloudflare.com/privacypolicy/.
B) Information Collected Automatically (Technical Data)
When you visit the Site, the following information may be collected automatically by our hosting and content delivery infrastructure (Cloudflare):
- IP address
- Device and browser type (user agent)
- Pages visited, timestamps, referring and exit pages
- Approximate location (inferred from IP address)
This data is collected by Cloudflare as part of its standard hosting, content delivery, and security services. You can review Cloudflare's privacy policy at https://www.cloudflare.com/privacypolicy/.
We limit the collection of this technical data to what is adequate, relevant, and reasonably necessary for the purposes described in this policy.
C) Cookies and Similar Technologies
We use cookies that are necessary for the Site to function and for basic security. Cloudflare may set cookies related to its security and performance features (for example, to distinguish legitimate visitors from bots).
If we enable analytics, the Site may use Google Analytics, which sets cookies to help us understand how visitors use the Site. A cookie banner lets you accept or decline analytics cookies. If you decline, no analytics cookies are set and Google Analytics is not loaded. We do not use cookies for advertising or cross-site tracking purposes.
3) How We Use Information
We use information we collect for purposes such as:
- Responding to your inquiries and communicating with you
- Providing customer support and services you request
- Operating, maintaining, and securing the Site
- Preventing fraud, spam, and abuse
- Complying with legal obligations and enforcing our terms and policies
We do not use personal data collected through this Site for the purpose of training artificial intelligence or large language models.
4) How We Share Information
We do not sell or share your personal information as those terms are defined under applicable state privacy laws, including the California Consumer Privacy Act, Texas Data Privacy and Security Act, and similar laws. We disclose personal information only to service providers who process it on our behalf under contractual restrictions prohibiting them from using it for their own purposes.
We may share information in the following situations:
A) Service Providers
We may disclose information to vendors that help us operate our business and the Site, such as:
- Cloudflare: website hosting, content delivery, security, and bot protection (including Cloudflare Turnstile)
- Formspark (submit-form.com): contact form processing and email delivery
We authorize these providers to use information only as necessary to provide services to us.
B) Legal and Safety
We may disclose information if we believe in good faith that disclosure is necessary to: comply with law, regulation, legal process, or a government request; protect the rights, safety, and security of our business, users, or others; or prevent, investigate, or address fraud, abuse, or security issues.
C) Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
5) Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Contact form submissions: 12 months after the last interaction, unless needed longer for customer service, legal, or recordkeeping reasons.
- Security and server logs (Cloudflare): Retained in accordance with Cloudflare's data retention practices, typically 30–90 days.
6) Your Choices
A) Contact Preferences
You can contact us at any time to request that we stop communicating with you in response to an inquiry, but we may keep a record of our communications where necessary for legitimate business purposes.
B) Cookie Controls
You can control cookies through your browser settings. If you disable cookies, some parts of the Site may not function properly. Where analytics is offered, you can also decline analytics cookies using the cookie banner on the Site.
7) U.S. State Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include: accessing or confirming the personal information we maintain about you; correcting inaccuracies; deleting certain personal information; obtaining a copy of certain personal information (data portability); and opting out of certain processing (such as targeted advertising or sales of personal information), where applicable.
How to submit a request: Email us at leasing2@chateauonwildbriarlake.com or submit a request through the contact form on our Site.
We will respond to verifiable requests within 45 days of receipt. If we need additional time, we will notify you of the extension (up to an additional 45 days) and explain the reason for the delay.
We may need to verify your identity before fulfilling your request. If we deny your request, you may have the right to appeal (where required by law) by contacting us at the same email address with the subject line "Privacy Request Appeal." We will respond to appeals within 45 days. If we deny your appeal, we will provide you with instructions on how to contact your state attorney general's office to submit a complaint, where applicable.
We will not discriminate against you for exercising any of your privacy rights under applicable law.
8) California Online Privacy Disclosures
A) Categories of Personal Information We Collect
See Section 2.
B) Categories of Third Parties We May Share With
See Section 4 (service providers; legal; business transfers).
C) Reviewing and Requesting Changes
To request changes, corrections, or deletion of information you have provided, contact us using the information in Section 7.
D) Notification of Material Changes
If we make material changes to this policy, we will update the "Last updated" date at the top of this page and may provide additional notice on the Site.
E) Do Not Track Signals
We do not respond to Do Not Track (DNT) browser signals at this time. We do not allow third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Site, except as necessary for the Site to function and for security.
F) Global Privacy Control (GPC)
We recognize Global Privacy Control (GPC) opt-out preference signals. Because we do not sell or share your personal information or engage in targeted advertising, there is no sale, sharing, or targeted advertising activity for a GPC signal to opt out of.
9) Security
We take reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction. Cloudflare provides additional security protections including DDoS mitigation, Web Application Firewall, and SSL/TLS encryption. However, no method of transmission over the internet or method of storage is 100% secure.
10) Third-Party Services and Embedded Content
Pages on this Site may include embedded content (for example, videos or maps). Embedded content behaves similarly to visiting the third-party website directly, and that third party may collect information about you, use cookies, or track your interaction with the content.
If embedded content or third-party services are added to this Site in the future, this section will be updated to list those services and their purposes. If analytics, advertising, or remarketing tools are added, this policy will be updated accordingly.
11) Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
12) Contact Us
For questions about this Privacy Policy or our privacy practices:
Chateau on Wildbriar Lake
1515 Hard Rock Rd
Irving, TX 75061
Email: leasing2@chateauonwildbriarlake.com
Phone: (972) 399-4800